◉ how our platform solves this · product
put out the fire. work the epic. keep the customer.
You’re fighting customer fires, pushing epics forward, and refereeing between sales, engineering and the developers — all at once, all day. Keeping customers happy while everything competes for the same hours is the job, and the busywork around it never lets up.
◉ the answer
Agentic workflows run the work around the work — Jira, email and Teams, the customer replies, the fire-drills — through MCP tools your own team writes, as automated or as hands-on as you want, on infrastructure you own or managed by us.
◉ how we solve it · our process
- Chat — you state the goal in plain language; we shape the work with you.
- Flows — it becomes a repeatable workflow, on rails and fully auditable.
- Missions & Fleets — coordinated across as many instances as the job needs.
- Synth · Brainbow · Code Mode · Exec — the right tool spun up for each step: a throwaway utility, a driven browser, code run against your real systems.
- your ground, your gate — every step on your infrastructure, a human approving anything that acts.
◉ the mechanism · what actually happens
One request, walked end to end — every step on your infrastructure, against your own models, with a human on the gate.
- ChatMode
You state the goal in plain language — “turn this quarter’s research into a spec and a competitive brief.” ChatMode plans the work and dispatches its built-in agents — planning, data-query, validation, synthesis — to gather, analyze, and assemble. No prompt engineering, no scripts.
- Managed SaaS · or your infrastructure
Run it the way that fits the team — managed SaaS we host and operate, so there’s no ops to stand up, or self-hosted on your own infrastructure. Either way your product data, your customers, and your roadmap stay yours and stay isolated.
- SmartModelRouter
Each task gets the model that fits it — a fast one to summarize a thread, a long-context one to read the whole research corpus, a strong reasoner for the trade-off call — across the providers you choose. Bring your own models; your product data stays inside your boundary.
- MCP tools · your team’s own
Your team writes its own MCP tools — exclusive to you — that drive Jira, email and Teams and reach every source you pull from: tickets, threads, accounts, docs. Agents run them under your own identity, so the platform works your stack the way your team built it, and every call is logged.
- Code Mode · build it, don't buy it
The customer-health view you keep stitching together by hand — accounts, escalations, the epics each one is waiting on — you describe once and Code Mode builds it: a real internal desk wired to your Jira, support and billing, instead of paying for another Gainsight or Productboard seat. The tool fits your team because your team had it built.
- Built with the platform
We build the platform on the platform. Our own product UX and admin console went from a mockup to live in under ten minutes — a human and the agent sharing one live Chromium through **Brainbow** (our shared-browser tool: the model sees the real rendered pixels and checks DOM and per-pixel against the running page, not a stale snapshot) together with **CodeMode**, and plenty of the platform’s own source is written in CodeMode. The way we ship product is the way your team gets to.
- AgenticWorkflows
Draft the customer reply, move the epic, chase the blocker — the recurring work becomes flows you run as automated or as hands-on as you want: let it send the professional customer message on a trigger, or stop it at a draft for your eyes first. Schedule it, or run it on demand. More flows behind sign-up.
- HITL approval · Audit trail
Nothing goes out until you approve it — anything customer-facing stops and waits for a person. And every step is on the record: the draft, the sources it drew on, the sign-off, written to an append-only audit log you can stand behind.
The work around shipping ran itself — researched, drafted, checked — on your data, managed or self-hosted, with you on the gate. That’s one workspace; the full product-flow library opens behind sign-up.
◉ go deeper
Run it on your own infrastructure — or with us.
Talk to us to see the platform on your stack — governance, fleet, support, and the enterprise capabilities. Or self-host the platform in your own environment and run the whole thing today.
The platform self-hosts in your own environment — chat, flows, and the ops MCPs. Fleet, Mission, CodeMode, governance and support come with the enterprise platform. Designed for FedRAMP-High deployment.